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Technical Coach (Remote)

Thinkful Inc.
🏢 Thinkful Inc. 🌎 Remote 🕑 July 06

This job offer is expired

As a Technical Coach at Bloc, you will directly help students develop mastery and support them on their journey to become software developers and designers by helping them solve their day-to-day problems and questions.

Responsibilities

  • Respond to technical questions and guidance requests that come to the Technical Coaching team
  • Adhere to the established Service-Level Agreement to ensure students are receiving responses in the defined timely manner
  • Maintain the required quality in assisting students with technical questions and guidance
  • Adhere to processes implement by the Technical Coaching team 
  • Provide strategic feedback to the Technical Coaching Lead to improve the experience for students and optimize the processes of the team
  • Ensure communication with students and others always exemplifies Bloc’s core values
  • As necessary, work with Grading Team Lead and other Grading Team Members
  • As necessary, interact with mentors, Student Success, or students ad-hoc

Requirements

  • Must have at least 6 months of professional industry experience OR have completed one of Bloc’s Developer Track programs OR have completed Bloc's Design Track Program successfully
  • (Developer Track Technical Coaches) Must have significant industry-level experience with at least 3 of the following: HTML/CSS/Javascript/Git, Node, React, Rails, AngularJS, Open Source Contributions, Databases/SQL/Algorithms/Data Structures
  • (Design Track Technical Coaches) Must have significant industry-level experience with: front-end web technologies (HTML/CSS/Javascript/Git) and UX/UI Design or User Research using one of the following tools: Sketch, InVision, Figma 
  • Strong written communication skills
  • Patient and empathetic
  • High level of detail orientation and an exceptional work ethic 
  • Must thrive working autonomously 
  • Genuinely excited about helping students who are taking charge of their own education and striving for better careers
  • Developed sense of empathy and understanding (Learning can be a challenge!)
  • Must be coachable and adaptable to a fast-paced work environment
  • Must have a reliable, high-speed Internet connection
  • Eligible to work in the United States (Bloc does not currently sponsor visas)
  • Must reside in one of the following states: Alabama, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Washington, Wisconsin

Terms of Employment

  • This role will last for a period of 3 months; continuation depends on performance and mutual interest.
  • Remote .
  • Flexible full-time or part-time roles available, with the option to work evenings and weekends when Bloc students are active.  10 hours per week minimum.
  • Full-time roles are eligible for medical, dental, and vision benefits.

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